Programs and Services

The Mission of Goodwill Industries is to help individuals succeed by removing their barriers to employment and providing the individuals with job training.  When you support Goodwill, you help to provide a range of vital programs and services to those who need them most. We’re proud to offer a wide range of services for people with disabilities and other barriers to employment.

Vocational Evaluation
Conducts testing and assesses skills to help individuals decide what job they are best suited for based on skill and interest.

Career Counseling and Career Exploration
Assists an individual in taking information from Vocational Evaluation to narrow down vocational selection based on labor market information and personal interviews.

Work Assessment
Evaluates individuals at temporary, community, or facility-based sites through the help of Job Coaches. Assessment focuses on work habits such as productivity, attitude, attendance and reliability.

Work Adjustment
Assists an individual in enhancing the skills needed to maintain competitive employment. Adjustment is individually designed based on the outcome of the individual’s assessment.

Job Readiness and Placement
Assists individuals in obtaining employment.  Components include classroom instruction, resume preparation, interview techniques, employment application completion, and post-employment support.  Topics covered include:

* Self Presentation
* Social Interactions
* Money Management
* Conflict Resolution
* Stress Management
* Customer Service Relationships
* Retail Basics
* Production Basics

Job Development
Assists and supports individuals in job search, employment, and job retention.

Job Coaching Services
A Job Coach works side-by-side with individuals teaching job skills and appropriate work behaviors. Job coaches gradually reduce assistance until individuals are able to perform job tasks independently.

Computer Skills
Training consists of coursework in computer basics, Windows basics, Microsoft Word, and Microsoft Excel programs. More advanced applications are also offered in Microsoft Outlook, Microsoft PowerPoint, internet basics, and social networking.

consumer WFD     2 female consumers in toy packaging     consumer sorting

*Participants in some Workforce Development programs must meet eligibility criteria and be referred through a sponsoring agency such as Opportunities for Ohioans with Disabilities (OOD), Department of Job and Family Services (DJFS), or Juvenile Court.

For More Information
To learn more about Goodwill’s programs and services, contact Susan Gorman, Vice President of Human Resources and Mission Services, at (330) 287-5073 or sgorman@woostergoodwill.org.